Terms and Conditions dg186

1. Definitions and Interpretation

In these Terms and Conditions, the following words carry the meanings stated unless the context requires otherwise:

• "Platform" refers to the dg186 website accessible at https://dg186.org together with all services, applications and content connected to it.
• "User" or "Member" refers to any individual who has registered an account and uses the services provided by dg186.
• "Account" refers to the individual account registered by a User to access the dg186 platform.
• "Real Money" means money deposited by the User into their account using a verified payment method.
• "Bonus" refers to any incentive or additional credit granted by dg186 to Users based on ongoing promotions.
• "Wagering Requirement" means the number of times the bonus amount must be wagered before it is eligible for withdrawal.

2. Acceptance of Terms

By accessing, browsing, registering an account or using any part of the dg186 platform, the User hereby agrees to be fully bound by these Terms and Conditions. If the User does not agree with any part of these terms, the User should not continue using the platform.

These Terms and Conditions are in effect together with the Privacy Policy and any game-specific guidelines available on the platform. In the event of a conflict, these Terms and Conditions shall apply unless otherwise stated in writing.

3. Member Registration and Eligibility

To register and use the dg186 platform, Users must meet the following requirements:

• Be 21 years of age or older at the time of registration. dg186 does not accept registrations from individuals below the stipulated age limit.
• Act on their own behalf and not on behalf of a third party. Registering on behalf of another person is prohibited.
• Provide true, accurate and current personal information during the registration process, including full name as per MyKad, an active mobile number and a valid email address.
• Not hold any other active account on the dg186 platform. Each user is allowed to hold one account only.
• Not be subject to any legal restriction that prohibits the use of online gambling platforms in the User's area of residence.

dg186 reserves the right to request Users to provide identity verification documents at any time. This includes a copy of MyKad or other valid identification for the purpose of complying with Know Your Customer (KYC) procedures. Any false information provided may result in the account being suspended and the account balance withheld pending completion of an investigation.

4. User Responsibilities

Users are fully responsible for all activities that take place in their accounts. These responsibilities include:

• Keeping the account password and login credentials confidential from others.
• Ensuring that no third party uses the User's account at any time.
• Notifying dg186 promptly via live chat or support email if the User suspects the account has been accessed without authorisation.
• Taking responsibility for all betting decisions and financial transactions made through the User's account.
• Complying with all applicable laws and regulations in the User's area of residence regarding online gambling.

5. Deposits and Withdrawals

All financial transactions on the dg186 platform are subject to the following rules:

Accepted Payment Methods

dg186 accepts deposits and withdrawals via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrencies namely USDT, BTC and ETH.

Minimum Transaction Limits

• Minimum deposit: RM10 per payment method.
• Minimum withdrawal: RM50 per withdrawal request.

Processing Time

Withdrawals are typically processed within 30 minutes to 3 hours from the time the request is received and verified by the platform. Processing time may vary depending on the withdrawal method selected.

Withdrawal Conditions

• Withdrawals may only be made to an account or e-wallet registered in the User's own name. Withdrawals to third-party accounts are prohibited.
• All applicable bonus wagering requirements must be met before a bonus withdrawal can be processed.
• dg186 reserves the right to request identity verification before approving any withdrawal request.

6. Bonuses and Promotions

dg186 offers various bonuses and promotions from time to time. All bonuses are subject to the specific terms and conditions set for each offer.

Welcome Bonus

New members are eligible for a welcome bonus of 120% on the first deposit up to a maximum of RM1,500. For example: a deposit of RM100 will generate a bonus of RM120 with a total balance of RM220, and the wagering requirement to be met is RM120 × 10 = RM1,200.

General Wagering Requirements

• The wagering requirement for the welcome bonus is 10 times the bonus amount received.
• Wagers must be placed using bonus funds or real money in the account during the active wagering period.
• dg186 reserves the right to exclude certain games from the wagering requirement calculation.
• Bonuses may not be transferred to other Users or converted directly to cash.

VIP Programme and Cashback

Active members are eligible to join the dg186 VIP programme, which consists of four tiers: Bronze (weekly cashback of up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%) and Platinum (up to 1.2%). VIP tier advancement depends on a member's activity and loyalty on the platform.

7. Betting and Game Rules

All betting activity on the dg186 platform is subject to the following general rules:

• Users acknowledge that gambling involves an element of risk and the possibility of real money losses.
• The outcome of all games and bets is final once confirmed by the platform system. Any dispute regarding a game outcome must be raised within 24 hours.
• dg186 is not responsible for any losses arising from technical disruptions, unstable internet connections or issues with the User's device.
• In the event of a technical error that affects a game outcome, dg186 reserves the right to void the bet in question and refund the wagered amount.
• The use of any automation software, bots or methods that provide an unfair advantage to a User is strictly prohibited.
• Bets that are suspicious or inconsistent with the relevant sporting rules may be voided by dg186 at its sole discretion.

Users who suspect any technical issue during a game session are required to stop playing immediately and contact 24/7 customer support for assistance.

8. Account Protection and Security

dg186 takes the security of User accounts seriously. The following measures are in place to protect User accounts:

• All personal and financial data is transmitted using industry-standard SSL encryption.
• Passwords are stored in hashed form and cannot be accessed by dg186 staff.
• Users are required to verify their identity through a two-factor authentication process in certain situations.

Users are reminded that dg186 will never request an account password through any communication channel. If anyone claims to be from dg186 and asks for a User's password, please report it to our support team immediately.

9. Account Suspension and Closure

dg186 reserves the right to suspend or close a User's account without prior notice if any of the following occurs:

• The User is found to have provided false information during registration or the verification process.
• The User violates any provision of these Terms and Conditions.
• Suspicious activity is detected in the User's account that may involve fraud, money laundering, or misuse of the platform.
• The User is found to hold more than one active account.
• The User has set a self-limit or applied for self-exclusion through the responsible gambling programme.

Users may also request to close their own account at any time by contacting customer support. Account closure requests will be processed once all pending transactions have been settled. Any remaining balance in the account will be returned to the User via the original payment method once all conditions have been met.

10. Limitation of Liability

To the extent permitted by applicable law, dg186 is not responsible for:

• Any financial loss suffered by the User as a result of betting activity on the platform, whether direct or indirect.
• Losses arising from technical disruptions, temporary platform downtime, or issues beyond dg186's control.
• The actions of third parties, including hackers or scammers impersonating dg186.
• Any indirect, consequential, or punitive losses even if dg186 has been informed of the possibility of such losses.

In all circumstances, the maximum liability of dg186 to any User shall not exceed the actual amount deposited by that User in the 30 days preceding the liability claim.

11. Amendments to Terms and Conditions

dg186 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without requiring the User's consent. Such changes will take effect immediately upon publication on this platform.

Users are responsible for reviewing these Terms and Conditions periodically to ensure they are always aware of the latest provisions. The most recent update date will be noted at the top of this document.

Continued use of the dg186 platform after any amendment is considered the User's acceptance of the revised terms. If the User does not agree with the revised terms, the User should stop using the platform and request account closure.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the dg186 customer support team is ready to assist through the following channels:

• Live Chat: Available 24/7 directly on the dg186 platform in Bahasa Melayu and English.
• Support Email: [email protected]

Our team is committed to providing accurate and thorough responses to every enquiry relating to terms, accounts, payments, and platform services.

For more information on the protection of your personal data, please refer to the dg186 Privacy Policy. For guidance on playing responsibly, visit our Responsible Gambling page.